Courtyard by Marriott Hakuba

ちょっとものが足りない感じです。割高いから、

我想在白馬，這家酒店應該是上上級了。每位職員都非常有禮貌，非常友善。早餐亦算多選擇，食物新鮮。下次也會選擇此酒店。

Since 2017, the snow season is bound to come back every year (except during the epidemic lockdown) Unfortunately, I think this is the last time, my stay date is 2025/2/10, because I have found and felt that it is getting worse year by year, mainly the employee attitude towards customers, as if not trained, in such a famous hotel employees, should not have such an attitude towards customers, 1, First of all, there is no employee to meet you at the door, so it doesn't matter, when I two people three pieces of 30-inch luggage each piece of walking up the stairs to move up to the counter door is not a single employee to help! 2. We went to the counter to prepare for check-in. Their two employees looked at each other. I put down my passport to them, but they didn't react. It was like two employees gave in to each other! First of all, the worst attitude is a fat man who can speak Mandarin and wear glasses! They feel more like a part-time employee than me, with no training. Such low-quality employees should not appear in this prestigious hotel! 3, every time in and out whether it is seen in the lobby, in fact, they will not say hello in this service industry I think this is the most basic manners! 4, because one day outside the snow is very heavy, we are not sure which ski resort should be able to go, we walked down to the counter to ask them, can you provide a ski resort of open? It was this four-eyed fat man again, he said I wouldn't know either, I asked you if you could check it for me, he said no, he knows whatever information you know! I was also stunned to look at him, and he was very obscure to ask what else I had to say! 5. When I checked out of the hotel, I wanted them to send the points back to my membership card because I had spent dinner at their restaurant. This fat man, and said he couldn't check it, I said how is it possible, he gave me The answer is that if I say no, there is no! Because I was in a hurry to get to the airport, I also don't argue with you, but I have just found the receipt for the day's consumption on the plane, I will definitely send another email when I come back, complaining about this employee! In fact, their hotel was very, very, very good before, but for some reason it has been getting worse year by year, and I also don't think it's worth the price! So this should be my last! I don’t believe you can feel it for yourself!

房間大小和設施都非常完善，美中不足的是三九冬天需要睡榻榻米的人會覺得冷，如果有兩層床墊會好一點。